Job Title: Operations Production Coordinator

Education, Skills, and Knowledge

Education

An associates degree is preferred for this position. However, candidates who possess a combination of relevant education and professional experience will also be considered. This flexible approach ensures that individuals with diverse backgrounds and substantial experience have the opportunity to qualify for the role.

Production Support

The Production Coordinator plays a pivotal role in supporting production workflows, coordinating job submission, and ensuring quality and timeliness across various operations systems. The ability to prioritize work according to service level agreements and timelines and manage job processing queues and support requests across several projects and systems concurrently is a critical skill.

Technical Proficiency

Proficiency in Microsoft software applications, specifically Excel and Word, is required to perform daily tasks efficiently. Strong personal computer (PC) skills are necessary for managing information and executing job responsibilities. Experience with Oracle or similar enterprise resource planning systems is preferred.

Teamwork and Facilitation

Prior experience working within a team environment is required. The role demands strong collaboration skills, including actively engaging in complex planning and problem-solving discussions and guiding decision-making processes among stakeholders from various organizational and geographic backgrounds. Additionally, a minimum of two years experience supporting cross-functional business teams or project teams is preferred, as this background helps ensure effective collaboration and project execution.

Communication

Excellent verbal and written communication skills are required for this role. The ability to communicate effectively with users, team members, and management is essential, as is the capability to drive decisions and coordinate activities across multiple stakeholders. Clear and concise communication supports efficient workflow and successful project outcomes.

Basic Purpose and Objectives

The Production Coordinator plays a critical role in facilitating production workflows to ensure the successful delivery of paper assessments. This position works closely with program delivery teams and operations subject matter experts to support procurement, packaging and distribution, order fulfillment, and data processing.

Organizational Relationships

Direction Received

The Production Coordinator reports directly to the Manager of Production Planning, who serves as the primary source of guidance and instruction. In addition to the Manager of Production Planning, the Production Coordinator also receives secondary direction from the Director of Operations. This reporting structure ensures that the Production Coordinators activities remain closely aligned with both the strategic objectives and operational priorities of the organization.

Overall Functions and Responsibilities

The Production Coordinator plays a vital role in supporting the successful delivery of paper assessments by collaborating with various teams and stakeholders. The key functions and responsibilities of this position are outlined below.

Procurement Support

The Production Coordinator releases planned requisitions in Oracle ERP and processes manual requests for unplanned requisitions as needed. They also handle supplier assignments in coordination with program delivery and procurement teams.

Production Order Processing

The Production Coordinator is instrumental in facilitating accurate and efficient processing of production orders. This role encompasses oversight of order test file imports, including user acceptance testing to ensure all data conforms to organizational standards. The coordinator also manages the integration of sales orders into the Oracle system, supporting downstream production and fulfillment activities. Key responsibilities include executing production jobs to generate personalized and generic materials necessary for order completion, such as headers, inbound and outbound labels, and PreID labelseach essential for precise processing and delivery. Additionally, the Production Coordinator rigorously monitors automated order imports, promptly identifies and reports errors, and systematically removes faulty or problematic data and files and manages sales order cancellation requests to uphold the integrity and reliability of production workflows.

Inventory Management Support

Creating and Maintaining Oracle discrete jobs to support inventory management is an important function of the Production Coordinator role. This includes work order release management, processing discrete job cancellation requests and maintenance to purge the system of unused or unneeded jobs.

Processing Support

The Production Coordinator manages job submissions, prepares control sheets, and sets up Oracle workflow to process student response data in Operations Processing.

Print Production Support

The Production Coordinator is responsible for releasing jobs to the production queue in Prisma for Packaging and Distribution Support and managing communication on print queue status, including print prioritization. They are also responsible for moving Report Assembly print jobs to the print server for printing at the Owatonna facility and for adding those jobs to the Pearson One schedule and updating the print parameters in Prisma to support those processes.

Stakeholder Communication

Transparent communication with stakeholders is an essential part of the job. The Production Coordinator provides regular updates on workflow status, and errors and issues encountered.

Team Participation and Status Monitoring

Participation in regular team meetings allows the Production Coordinator to monitor work status and identify any barriers, risks, or incidents that may impact production activities. Active engagement with the team supports problem-solving and continuous improvement.

Process Improvement

The Production Coordinator is expected to provide input, observations, and recommendations for enhancing the efficiency and quality of Production Coordinator processes, systems, and tools. Ongoing evaluation and feedback contribute to operational excellence.

Relationship Building and Partnership

Building productive relationships, exercising independent judgment, and effective collaboration are all essential components of the role. The Production Coordinator fosters unity and is critical to establishing trust and reliability with all the partners and stakeholders of the production planning team.

Working Conditions

This position is primarily remote, allowing the Production Coordinator to perform job responsibilities outside of a traditional office setting. To ensure uninterrupted access to business systems and tools, the role requires a reliable network solution. The organization will supply the

necessary equipment and software to support all essential job functions. While most work is conducted remotely, there may be infrequent instances where periodic travel to a Pearson office location is required. Any such trip will be scheduled with sufficient advance notice to accommodate the employees needs.

The pay rate for this role is from $15-$15.50 per hour

This position is not bonus eligible, and information on benefits offered is here _.

Applications will be accepted through Feb 11, 2026. This window may be extended depending on the business needs._

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Production

Job Family: PRODUCTION/OPERATIONS

Organization: Assessment & Qualifications

Schedule: FULL\_TIME

Workplace Type: On-site

Req ID: 22439